What Happened to Civility at Work?
Three words to define civility: polite, courteous, and respect.
More than 161 million people work in the United States every day and workers collectively experience roughly 171 million acts of incivility per day. That’s a telling number. No wonder no one wants to go to work these days. These numbers come from the SHRM Civility Index and point to a growing trend of incivility in the workplace.
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